Legal

Terms of Service

Last updated April 14, 2026

These Terms of Service govern your use of Roha, a social media management tool operated by Roha Social ("we", "us", "our"). By creating an account, you agree to these terms. Please read them carefully.

01

The Service

Roha is a web-based platform that helps small businesses generate, schedule, and publish social media content using AI. You may use the service only as permitted by these terms and applicable law.

02

Your Account

  • You must be at least 18 years old to create an account.
  • You are responsible for keeping your login credentials secure.
  • You are responsible for all activity that occurs under your account.
  • One account per person or business. Do not share accounts.
03

Acceptable Use

You agree not to use Roha to:

  • Post content that is illegal, defamatory, harassing, or misleading.
  • Violate Meta's platform policies or any other connected platform's terms.
  • Attempt to gain unauthorised access to any part of the service.
  • Use the service to spam, bulk-post, or automate inauthentic engagement.
04

Your Content

You own the content you create and publish through Roha. By using the service, you grant us a limited licence to process and transmit your content solely to provide the service — for example, to publish a post to your connected Facebook or Instagram page. We do not claim ownership of your content and will not use it for any other purpose.

05

Subscription & Billing

Roha offers a free trial period. After the trial, continued use requires a paid subscription. Billing is handled by Stripe — we never store your card details.

Subscriptions renew automatically. You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period — we do not offer prorated refunds unless required by law.

06

AI-Generated Content

Roha uses AI to help you draft social media posts. You are responsible for reviewing all generated content before publishing. We make no guarantees about the accuracy, originality, or suitability of AI-generated content. Do not publish AI output without reviewing it first.

07

Service Availability

We aim to keep Roha available at all times but do not guarantee uninterrupted access. We may perform maintenance, experience outages, or make changes to the service at any time. We are not liable for any missed posts or losses arising from downtime.

08

Limitation of Liability

To the fullest extent permitted by law, Roha Social is not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability to you for any claim will not exceed the amount you paid us in the 12 months prior to the claim.

09

Account Termination

You may delete your account at any time by emailing us. We may suspend or terminate your account if you violate these terms. On termination, your data will be deleted in accordance with our Privacy Policy.

10

Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.

11

Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you via email or an in-app notice. Continued use of Roha after changes constitutes acceptance of the new terms.

12

Contact

Questions about these terms? Get in touch.

hello@roha.social